Effective Date: 10 August 2025
Welcome to https://wellframe.co.uk (the “Website”), operated by Wellframe, located at Torlea, Westbury Sub Mendip, Wells, Somerset, BA5 1EX, United Kingdom.
By accessing, browsing, or purchasing from our Website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. General
By using this Website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian. These Terms apply to all visitors, users, and customers of the site.
Wellframe reserves the right to change these Terms at any time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.
2. Products and Services
Wellframe offers a range of physical and digital products, including art prints and digital gift cards.
We make every effort to display accurate descriptions and pricing of our products. However, we reserve the right to:
1. Modify or discontinue any product at any time without notice
2. Limit quantities available for purchase
3. Refuse or cancel any order at our sole discretion
All product images and descriptions are for illustrative purposes and may vary slightly from the actual product.
3. Gift Cards
Wellframe offers digital gift cards via the Gift4U plugin.
By purchasing a gift card, you acknowledge that:
1. Gift cards are delivered electronically to the recipient via email
2. It is your responsibility to ensure the recipient’s email address is correct
3. Gift cards are non-refundable and cannot be redeemed for cash
4. Gift cards may be subject to expiration or terms, which will be clearly noted at purchase
4. Pricing and Payments
All prices on the Website are listed in British Pounds (GBP) and include applicable VAT unless otherwise stated.
We accept the following secure payment methods:
1. Stripe
2. Apple Pay
3. Google Pay
We do not store or process your payment details. All payments are processed through secure, third-party gateways.
5. Shipping and Delivery
We aim to process and ship physical orders within 1–3 business days, though this may vary depending on demand or specific product timelines.
Delivery times are estimates and may vary depending on your location, courier, and external factors. We are not responsible for:
1. Delays caused by shipping carriers
2. Incorrect shipping addresses entered by the customer
3. Any customs or import duties for international shipments
6. Returns and Refunds
We want you to be happy with your purchase. If you’re not satisfied, you may return eligible items within 30 calendar days of delivery, provided that:
1. Items are in unused, original condition
2. Returned items are safely packaged to avoid damage
Return shipping costs are the responsibility of the customer unless the product is faulty. Please note that digital download products are strictly non-refundable.
Digital products and gift cards are non-refundable.
For complaints or order issues, please contact us within 14 days of receipt so we can resolve the matter.
7. User Accounts
You may choose to create an account on our Website to streamline your checkout process and manage orders.
You are responsible for maintaining the confidentiality of your login details and for all activity under your account. We reserve the right to suspend or delete accounts that violate our policies or applicable law.
8. Intellectual Property
All content on this Website — including images, artwork, text, graphics, branding, and logo — is the property of Framepresso or its content suppliers and is protected under UK and international copyright laws.
You may not reproduce, distribute, or otherwise use any part of this Website without our prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Wellframe shall not be liable for:
1. Any indirect, incidental, or consequential damages
2. Any loss of data, income, or goodwill
3. Any damages resulting from the use or inability to use the Website or services
You agree that your use of the Website is at your sole risk.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the English courts.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Wellframe
📍 Torlea, Westbury Sub Mendip, Wells, Somerset, BA5 1EX
📧 contact@wellframe.co.uk
🌐 https://wellframe.com